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Welcome to ContractZen User Forum

Here you you can find answers to your questions about the ContractZen cloud service as well as give us ideas for future development.


If you cannot find an answer you need in the Knowledge Base, please click the link "Contact support" and we will be happy to help you.

We are happy to hear how we could be better and always welcome ideas from our customers. In the Ideas & Features section you can give us new ideas or request new features. Just click the Give feedback link to enter you request or vote existing ideas from other ContractZen users.




Knowledge Base

  1. Security and Privacy 

    1. Is my data safe and secure with ContractZen?
    2. Is your company compliant with the EU directive regarding protection of personal data?
    3. AI Assistant and privacy - what you need to know
    4. Do you offer Multi-Factor Authentication?
    5. What are the General Terms of Use?
  2. Contract Management 

    1. How to mass edit contracts' metadata?
    2. Can I customize/add new contract types? How to use Custom types and Common tags?
    3. How do I edit or delete custom types and common tags?
    4. How to manage employee documents in ContractZen?
    5. How to organize Contract Management in my organization with ContractZen?
  3. Board Portal 

    1. Who can create the Meeting Minutes?
    2. What is MeetingBook and how does it work?
    3. How to use the Meeting Scheduler?
    4. How can materials from board and other meetings be managed more efficiently and securely?
  4. Entity Management 

    1. How to manage and share group company information? (Entity Management)
    2. How to display only companies from a specific branch in the Entity Management Chart View?
  5. Virtual Data Rooms (VDR) 

    1. How to use the VDR as an invited user?
  6. Using Your Account in ContractZen 

    1. Quick Start Guide
    2. How to use the metadata extraction powered by Azure OpenAI?
    3. What is the SmartIndex and how to use it?
    4. How to use Boolean search operators?
    5. I need help with the service/ I have something to ask from the ContractZen team/ I am having problems with the service, how do I get help?
  7. General Information 

    1. What makes ContractZen so unique and awesome?
    2. What does metadata-driven service actually mean and how does it help you?
    3. Do you offer Full Text Search/OCR?
    4. Supported browsers
    5. Do you have user guide videos?
  8. All articles 

    1. How to manage and share group company information? (Entity Management)
    2. Is my data safe and secure with ContractZen?
    3. Who can create the Meeting Minutes?
    4. What makes ContractZen so unique and awesome?
    5. Quick Start Guide
    70 articles 

Feedback and Knowledge Base