I need help with the service/ I have something to ask from the ContractZen team/ I am having problems with the service, how do I get help?

If you have any questions about ContractZen, please do not hesitate to contact us through the software. Just click the question mark in the header and then "Ask for help". You can take a screenshot or upload it from your computer as an attachment to the message. Our whole team will receive the message and contact you as soon as possible. We use UserVoice (https://www.uservoice.com/) as the helpdesk tool.

If, for some reason, you cannot send a message through our software, you can always send us an email at contact(at)contractzen.com. But we always recommend contacting us through the software, because that way our whole team receives the message, and we can help you more quickly.



Using your account in ContractZen

  1. I need help with the service/ I have something to ask from the ContractZen team/ I am having problems with the service, how do I get help?
  2. How does the e-Signing work and what is the pricing?
  3. Can I customize/add new contract types? How to use Custom types and Common tags?
  4. How to e-Sign documents and meetings?
  5. How to create and use a Virtual Data Room (Basic & Pro version)?
  6. How do I delete additional custom types (tags) and common tags?
  7. How to enable Office 365 calendar synchronization?
  8. What is a Virtual Data Room and how much does it cost?
  9. How to change date order (for example, from Day/Month/Year to Month/Day/Year)?
  10. How do I manage my company’s ContractZen account?
  11. How to delete documents' and meetings' contacts?
  12. Can I add email conversations to ContractZen?
  13. What is MeetingBook and how does it work?
  14. Who can create the Meeting Minutes?
  15. Who can be added as an attendee in a meeting?
  16. How to add documents to your ContractZen account?
  17. How do I invite other users to join my ContractZen account?
  18. How do I edit the user list when an employee leaves the company?
  19. How to add my company's VAT ID to my account?
  20. How to organize documents with Common Tags in a Virtual Data Room (Index View)?
  21. How to make payment for your ContractZen service account?
  22. I have forgotten my User ID.
  23. How can materials from board and other meetings be managed more efficiently and securely?
  24. How to use board portal tools (Agenda, My Notes, Review & Final)?
  25. How can I change my email address?

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