How to e-Sign documents and meetings?

We have integrated five different e-Signature service providers into our service: Assently (, Adobe Sign (, DocuSign (, SignHero ( and Visma Sign ( Note: Only in Nordic countries). 

If you want to use SignHero, you need to register on their website. SignHero offers a completely FREE eSigning!

If you want to use Assently, first you will need to buy signatures from our in-app Store. Click your profile picture in the upper right corner and then Store. You can choose a pre-paid e-Signature package (10 documents, no time limit (except if your subscription with ContractZen ends), unlimited number of signatures) or a subscription (5, 25, 50 or 100 documents per month, unlimited number of signatures). Then just click whatever suits you the best and you can start e-Signing! Note: You have to add your credit card details before buying.

If you want to use Adobe Sign, DocuSign or Visma Sign, you need to have an Adobe ID (, DocuSign account ( or Visma Sign account ( You also need to buy signatures from Adobe, DocuSign or Visma. After that, you can connect your existing account to your ContractZen account. Go to our in-app Store and under Adobe Sign, DocuSign or Visma Sign click Connect. Then you are ready to start e-Signing! Afterwards, you can also disconnect your account or connect another one.
Please note: Adobe requires that you subscribe to the Adobe Sign Enterprise Plan in order to use it with ContractZen.

Connect your existing Adobe Sign or Visma Sign account.

Send documents for signing.

Choose the e-Signature service provider.

You can start the e-Sign process either from the dashboard or from the document or meeting you want to e-Sign, just click Send for Signature. If you start if from the dashboard, then fill the details of the signers and upload the document(s) you want to sign. If you want to use Assently, choose the signature type you want to use (Sign by touch or by SMS) and click Send For Signature with Assently. If you want to use Adobe Sign or DocuSign, check the box "Customize document before sending" if you want to choose the place for the signatures or add custom fields, then just click Send For Signature. When using Visma Sign, you need to use your local banking codes or mobile ID to sign the document. 
All the signers will receive an email and they should follow the instructions given in the email. You can watch how many have already signed the document from e-Signing Manage. Once everyone has signed you can import the signed document to ContractZen. Please note that you cannot import the signed document to an existing meeting or document if you start the signing process from the dashboard.

If you want to sign a document or a meeting that is already in ContractZen, then click Send for Signature straight from that specific document. The signers' info will be filled automatically. The signature process will be the same but you can check the status of signatures from that specific document page in ContractZen. After it's signed, you can find the signed document from that same page as the original document.

Please note: You cannot add or remove signers after the process has started and the signature has been sent. In that case, the only option is to cancel the signature and start a new one.

Signing status.

Language of the e-sign emails
When signing with Assently, the language in the emails sent to the recipients depends on your user language chosen in ContractZen. If your language is English, then the Assently emails sent to the recipients are English as well. The language can be chosen between English and Finnish.
When signing with Adobe Sign or DocuSign, you can choose the language of the emails sent to the recipients in the customization editor (check the box Customize document before sending).

Using Your Account in ContractZen

  1. Quick Start Guide
  2. VIDEO: How to create a contract?
  3. VIDEO: How to search and find a contract?
  4. VIDEO: How to create a meeting?
  5. I need help with the service/ I have something to ask from the ContractZen team/ I am having problems with the service, how do I get help?
  6. How does the e-Signing work and what is the pricing?
  7. Can I customize/add new contract types? How to use Custom types and Common tags?
  8. How to e-Sign documents and meetings?
  9. How to create and use a Virtual Data Room (Basic & Pro version)?
  10. How do I delete additional custom types (tags) and common tags?
  11. Can I hide document metadata fields and make them mandatory for the users to fill in?
  12. How to enable Office 365 calendar synchronization?
  13. What is a Virtual Data Room and how much does it cost?
  14. How to change date order (for example, from Day/Month/Year to Month/Day/Year)?
  15. How to delete documents' and meetings' contacts?
  16. Can I add email conversations to ContractZen?
  17. What is MeetingBook and how does it work?
  18. Who can create the Meeting Minutes?
  19. Who can be added as an attendee in a meeting?
  20. How to use the Meeting Scheduler?
  21. How to manage multiple accounts?
  22. How to edit access rights?
  23. How to add documents to your ContractZen account?
  24. How do I invite other users to join my ContractZen account?
  25. How do I edit the user list when an employee leaves the company?
  26. How to add my company's VAT ID to my account?
  27. How to organize documents with Common Tags in a Virtual Data Room (Index View)?
  28. I have forgotten my User ID.
  29. How can materials from board and other meetings be managed more efficiently and securely?
  30. How to use board portal tools (Agenda, My Notes, Review & Final)?
  31. How can I change my email address?
  32. What is the maximum file size in ContractZen?
  33. The documents sent to inbox are not encoded correctly
  34. How to see a report of which documents are signed?

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